Welcome to Green End Dental Practice

At Green End Dental Practice you will find a welcoming, friendly environment where patient care and safety come first.

Always make time to visit your dentist!

Call us now on 01948662675
NHS patients information
Private patients price list

Green End Dental Practice

At Green End Dental Practice you will find a welcoming, friendly environment where patient care and safety comes first

Our focus is on providing our valued patients with the finest care, a good quality service with all treatment options available to them. All our staff are highly trained and continue to develop their skills, so they can deliver the highest standards of customer care and clinical excellence to all our patients.

Our aim is not just to give you a great smile today but to provide you with the preventive care you need for healthy teeth and gums throughout your life.

The practice is situated in the house behind the green wooden gates next door to Whitchurch photography.

It is the patient’s responsibility to maintain their place on the NHS active patient list. .

Our patient attendance policy:


While most patients respect the time they are allocated, patients arriving late, or not at all, prevent other patients from accessing care.

Our appointment reminder service was and always has been a complimentary service and was something as a business we used to personally pay for however, we have always reinforced the message that we kindly ask patients to not become reliant on this as it is not our responsibility to remind you to attend your appointments

Due to the high volume of people wishing to receive NHS funded dental treatment and very long waiting lists, we have no choice but to remove patients who have not attended for two years or more from the NHS list.

Patients must attend regularly to keep up their place on the active NHS list. In England and Wales there is no such thing as registration. A dentist is only obliged to see you whilst you are in a course of treatment. After that if they have no capacity, they have no obligation to see you.

Dental care isn’t set up in the same way as GP care. This is why you don’t have to onboard with a dentist in the area that you live. Dental practices hold contracts for NHS patients with NHS England, and there are not enough dentists to cover NHS treatment for everyone.
Dentists operate differently from doctors and therefore do not have specific ‘catchment’ areas. For example, if you are on the NHS active list with a particular dentist and move out of the area, you do not need to change dentists.
There is a nationwide shortage of NHS dental appointments which means many practices are not taking any new patients. This is a knock-on effect from the 3-month closure of all dental practices at the start of the pandemic in spring 2020.
Please see NHS Shropshire area team’s advice in help finding another dentist for your care
If you would like support to make a complaint, you can get help from an NHS Complaints Advocate. Contact your local Healthwatch to find out who provides Independent Health Complaints Advocacy in your local area. If you would rather not go directly to the practice, you can contact NHS England instead.

Problems finding an NHS dentist

If after contacting several dental surgeries you still cannot find a dentist accepting NHS patients, call NHS England’s Customer Contact Centre on 0300 311 2233.

NHS England commissions dental services in England and is required to meet the needs of their local population for both urgent and routine dental care.

Your local Healthwatch may be able to give you information about services in your area or raise a concern if you have one.

Find your local Healthwatch

If NHS England has been unable to help you find a dentist and you want to raise your concerns about this, contact them on:

If you’re still not satisfied with NHS England’s response, you can take your complaint to the Parliamentary and Health Service Ombudsman.

Dental emergency and out-of-hours care

If you think you need urgent care, contact your usual dentist as some surgeries offer emergency dental slots and will provide care if clinically necessary.

You can also contact NHS 111, who can put you in touch with an urgent dental service.

Do not contact a GP, as they will not be able to offer urgent or emergency dental care.

When to go to A&E

Only visit A&E in serious circumstances, such as:

  • severe pain
  • heavy bleeding
  • injuries to the face, mouth or teeth

If you’re not sure whether you should go to A&E, contact NHS 111, who will be able to advise you.

Dental Matters in Shrewsbury may be able to help 01743 341898

If you need to contact us to cancel or change an appointment and do not wish to call the practice, please email receptiongreenenddental@outlook.com